Avalon Grand Cancun - rates & reviews for Cancun hotels

Hotel info:

Located on the beach in the heart of Cancun’s famed hotel zone, known for the hottest nightspots, shopping and restaurants. It is also 20-minute drive to downtown Cancun, 20-minute drive to the airport, one to two-hour drive to most sightseeing attractions such as Mayan Ruins sites and ecological parks.

Designed with the look and feel of elegance and style, the Avalon Grand Cancun stands proudly in the center of vacation wonderland. Its front towers meet the gorgeous turquoise Caribbean Sea and its back faces the beautiful Nichupte Lagoon. This is a stylish property that combines perfectly the Mexican hacienda style with the modern architecture offers a new and different concept affording breathtaking ocean views.

The total number of units is 138. The accommodations are nicely decorated Spanish style. The furniture is made of wood and iron with nice rustic details. All rooms feature Balcony or terrace, One King bed or two Queen size beds, Hair dryer, Telephone, Air conditioned, Security box, Satellite color TV.

Facilities & Services: 2 swimming pools, 3 Jacuzzis, Sports Bar, Lobby Bar, Pool Bar, and Beach Bar, 2 specialty restaurants, kids club baby sitter service (with additional charge), fitness room & Spa, beauty parlor.

The all-inclusive program features:

All meals (excluding Porter House Grill). Late night snack menu. Domestic and Premium drinks (available at selected bars). Bellavista Restaurant - Kelly’s Sports Bar - Mi Casa es su Casa - The Porterhouse Grill - Beach Bar - Lobby Bar - Snack Bar
Non motorized water sports sponsored by Bluewater Adventures.
Daily entertainment.
Room service 24 hours.
Breakfast in bed (reservation request needed).
Newspaper delivered to the room.
Sauna.
Extra charges: Business Center, Spa, laundry and dry cleaning and phone calls. The Porterhouse Steak and Seafood Grill is not included.

Room amenities:

*General: Air conditioner, Balcony, Ceiling Fan, Connecting Rooms, Non-Smoking Rooms (available).
*Vanity: Bathroom Amenities, Hair Dryer, Iron, Ironing Board, Shower.
*Dining: Coffee Maker.
*Entertainment: Alarm Clock, Cable/Satellite TV, CD Player.
*Communication: Data Port, Telephone.
*Security: Safety Box, Smoke Detectors.

Hotel facilities:

*Beauty: Spa.
*Business: n/a
*Entertainment: n/a
*Food/Beverage: Bar, Restaurant.
*Handicap: Elevators, Handicap Facilities.
*Kids: Baby Sitter, Kids Club.
*Money: Money Exchange, Safety Box.
*Outdoor: Beach, Jacuzzi, Pool.
*Shopping: Gift Shop.
*Sports: Fitness Center.
*Travel: Car Rental, Concierge, Transportation, Travel Agency.
*Other: Doctor, Laundry, Wedding Facilities.

Note: Hotel amenities and facilities may change over time and without notice. Please confirm with the hotel before your arrival.

Rates

Hotel Plan: Room Only
Rates per season. Quoted in US dollars, based on double occupancy, standard room, taxes not included.

Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Reserve
$111	$124	$124	$99	$99	$99	$111	$111	$99	$99	$99	$99	Reserve

Reservation policies

Hotel Plan: All Inclusive
Rates per season. Quoted in US dollars, based on double occupancy, standard room, taxes not included.

Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Reserve
$160	$206	$206	$138	$138	$138	$160	$160	$138	$138	$138	$138	Reserve

Reservation policies

Guest Reviews: 12 comments found for this hotel :: 7 :: 5

Avalon Grand Cancun has a lot going for it: 3 whirlpools, a small gym, spa (separate fees), Mexican Cuisine, 24 hour room service. One whirlpool had no jets working and the other had jets in one corner. The nautilus equipment was broken, the elevators were broken, and room service was mostly continental and took 30 minutes each time. The Mexican restaurant had good food. My initial room was under a stairwell. (I paid for ocean views.) It took two days and 5 different conversations to get it fixed. Upper management is very rude. I did not know that getting a sales pitch for a travel club (3 hours) was mandatory. All of this was for a room with the view of a hallway. It is Not worth 200.00 a night. It's worth about 120.00 at best. And That's only if everything is working.
Sean V, alaanu@gmail.com, 2005-09-07

No A/C in the restaurants, so you were sweating too much to want to eat... which is probably good since the food was awful. Our room was about 75 SF, including the bathroom. Ants came out in our room each night at 10:00 PM. We were told we had to attend a "welcome breakfast" while we were there. Each morning that we didn't attend we were accosted in the lobby by a sales person asking WHY we hadn't been in the breakfast that morning. When we finally did try to attend, they didn't want to let us in because we didn't have our official invitation! They then tried to sell us a time share, and when we said "no" they got very ugly. We couldn't get bath towels in our room for an entire day -- and after talking to other guests, we weren't alone. There were no clean bath towels on property. On the good side - the pool at the Avalon Grand was nice and the view of the ocean was pretty. Visited the resort on Isle Mujeres one day - appeared to be nice, food was a little better, but the resort is a long way from the city. We will NEVER stay at ANY Avalon resort again.
Haley, e-mail withheld, 2005-07-06

I think it is one of the best hotels in Cancun. it has the greatest staff and services, it is worth staying at the Avalon Grand. Food is delicious with impressive ocean views from the restaurants. I would definitely recommend it.
Juan Marmolejo, juanm@swbell.net, 2005-06-09

9 more comments to show. Read all hotel reviews

Have you been to this hotel?
Share your comments and pictures.