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Guest Reviews: 4 comments found for this hotel: 2 :: 2

The website suggests a paradise…but its not that good …its a pretty decent place to stay …things were good ….the owner was not attentive …their breakfast was simple toast and butter coffee and juice..the staff are friendly …yea..there was electricity the whole day ..the showers were saltwater…the best part is the beach is real secluded and safe at night and you can stay all night in the hammocks….
Vas Har, e-mail withheld, 2008-06-26

We stayed 7 nights with our two kids. Our room had a beautiful road view and it was very noisy. The water of the shower was salty. Electricity from 5 to 11 pm when it works. Some days they forgot to clean our room. The beach of this hotel is very small and dirty, they are not cleaning it. There are not enough sun chairs for all the clients, etc... Except the boss the employees are very friendly when they are working because from 11 to 5 pm there is nobody at the hotel therefore no services, drinks, food, etc.
Klofie, e-mail withheld, 2007-01-08

This is a perfect place to stay, nice management, very nice breakfasts, in a wonderful location...no words.
Raquel, jirafadeldesierto@yahoo.es, 2006-12-06

I booked my stay at Luna Maya based on their beautiful, professional-looking web site. If they had spent as much money fixing up their rooms as they did on the web site, this might be a decent place to stay. It would also be nice if their business tactics were as professional as their advertising. The rooms don't measure up to the bright, cozy pictures on the net. Breakfast was served on chipped plates and cups. Management promised (in writing) to refund my money when I moved to a better place, but it appears that they lied....
Dawn Cowan, white_bunny_slippers@yahoo.com, 2006-10-06

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