Gran Melia Cancun - rates & reviews for Cancun hotels

Hotel info:

The luxurious Gran Melia Cancun, a contemporary hotel with Mayan temple-style architecture, is located right on one of the largest and most beautiful white sandy beaches of Cancún, vis-a-vis of the Nichupte lagoon. On the other side of the street you'll find the largest Marina of the area, offering a wide variety of water sports. The modern Shopping Mall "La Isla" is just 3 km away. 17 minutes to the north of the center of Cancún, the hotel is a perfect gateway to Mayan culture. Well communicated with the airport of Cancún (18 km).

Accommodations: Distributed on 9 floors, the hotel offers a total of 794 rooms with private terrace and magnificent views over the Caribbean and the lagoon; 107 of the rooms are reserved for the time-sharing Vacation Club. The remaining 687 rooms include 64 Junior Suites, 1 Governor Suite and 1 Presidential Suite. Separate "Royal Service" floor for Executives offering special services such as express check-in, pillow menu, butler and many more.

2 rooms have been specially adapted for handicapped people (limited wheelchair access in some parts of the hotel). All of the rooms have a private bathroom with hair-dryer, air-conditioning, satellite TV with remote access, direct dial telephone, Internet access, radio/alarm-clock, mini-bar, safety deposit box, ironing board and terrace. 24 hours room service.

All inclusive services: Breakfast, lunch and dinner buffet or a la carte, theme buffet dinner at Quetzal restaurant. Please make your reservation in advance for Prosciutto and Cascada Restaurants. Enjoy your favorite domestic or international drink in all the hotel bars.

Facilities & Activities: Unlimited green fees at our executive Golf Course (subject to availability).
Non motorized water sports available in Aquaworld.
Entertainment: Lobby bar with jazz - live music.
Services: Mini Club Melia, gym. 20% discount in Car Rental.
Limitations & Extra Charges: Room service, mini bar, telephone call (local & international), internet access, laundry and deli store have an extra charge.

Room amenities:

*General: Air conditioner, Balcony, Handicap Facilities (available).
*Vanity: Hair Dryer, Iron, Ironing Board, Shower, Tub.
*Dining: Coffee Maker, Minibar, Room Service.
*Entertainment: Alarm Clock, Cable/Satellite TV.
*Communication: Telephone, Voice Mail.
*Security: Safety Box.

Hotel facilities:

*Beauty: Beauty Parlor, Spa.
*Business: Business Center, Conference Room, Internet.
*Entertainment: n/a
*Food/Beverage: Bar, Restaurant.
*Handicap: Handicap Facilities.
*Kids: Baby Sitter, Kids Club.
*Money: ATM, Money Exchange.
*Outdoor: Beach, Jacuzzi, Pool.
*Shopping: Boutique.
*Sports: Fitness Center, Golf, Tennis Court.
*Travel: Car Rental, Concierge, Travel Agency.
*Other: Doctor, Wedding Facilities.

Note: Hotel amenities and facilities may change over time and without notice. Please confirm with the hotel before your arrival.

Rates

Hotel Plan: Room Only - No rates available at this time

Guest Reviews: 18 comments found for this hotel :: 14 :: 4

My family and I just got back from staying at the Gran Melia Cancun (9/24-10/1). If you like a room w/the ants and roaches then this is the place for you!! The hotel itself is beautiful from the outside. The lobby is very pretty and tropical like. But when it came down to the rooms they are in need of some renovations. The kitch cab and counter top were old and dirty. I had to sanitize everything. I couldn't leave anything on the counter or in the cabinets because I was afraid the ants or roaches would take over. I cannot tell you how many roaches and ants I killed. We did have a great view from our balconies of the beach and pool. The maids do not respect the “Do Not Disturb” signs. They still knocked on our doors. The air conditioner in the bedroom leaked. There were leaks in the ceiling in the hallways. We had to step around towels that were used to soak up the leaking water. The pools were great. Other than that Cancun was great!
The Smiths, e-mail withheld, 2005-10-05

Overall, the hotel Melia Cancun is very impressive but I think management needs to make some major improvements. The week that we were there it rained and there were several leaks all around the hotel. We had two rooms. One morning we woke up to a major leak with the AC, we had water all over inside the room. The second room was falling apart; the door to the balcony was broken, the AC was not working and there was mold all around the vents and it smelled bad. We changed to another room and the bathroom smelled so bad my kids had to close the door. We did not change again since we had only a couple of days left on our vacation. The hotel is beautiful and service is good but I don't think I'll come back to this hotel again.
Estela, e-mail withheld, 2005-07-15

Service very slow especially if you wore the inclusive bracelet . Besides that, the Gran Melia was the best resort I have been to. Believe it or not my wife and children agree! Menu food was fantastic and had the best lobster every afternoon. Considering the local eateries were so expensive, this the best all-inclusive deal around. We like to try something new each year but we're coming back here. P.S. Build more covered huts.
Kevin C., Bowles kevin@mayer.com, 2005-07-03

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Cancun map

Name: Gran Melia Cancun
Destination: Cancun
Location: beach
Category: grand tourism hotel

Rooms: 794
Floors: ??

Check-in time: ??

Check-out time: ??

Address: Blvd. Kukulkan Km. 16.5, Cancun, Quintana Roo, Mexico, 77550
Phone: (998) 881-1100
Fax: (998) 881-1740
E-mail: gran.melia.cancun@solmelia.com
Url: www.solmelia.com/solNew/hoteles/jsp/C_Hotel_Description.jsp?codigoHotel=5836

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