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Hotel info:

Formerly Secrets Excellence, this is a hidden treasure that embraces beauty and splendor, a few minutes from the hustle and bustle of Cancun and the eclectic Playa del Carmen. This tropical oasis is the ideal place for a romantic getaway or for travelers seeking fun and entertainment, and combines elegance, sophistication and first-rate service. Nestled on lush foliage in the Riviera Maya and surrounded by white-sand beaches, Excellence Riviera Cancun is an exceptional option for celebrating an special occasion or for enjoying the best holidays of your life.

442 luxuriously appointed suites, where you can relax while taking in the most captivating Caribbean views. In how we pay close attention to details, the exquisite architecture and the great comforts of your room, you will see how much we care about each one of our guests.

It offers a broad array of both land and water activities to satisfy the adventure or the sports seeker. For guests that wish to feel revitalized and pampered, our spa provides a sublime atmosphere of pure indulgence and a unique experience for all the senses.

Here you don't need to make reservations or stand in long lines at the buffet. Just dine in the specialty restaurants, enjoy delicious Mexican, Oriental, Italian or French food, and let us take care of all the rest.

This magnificent resort is located on a beautiful beach in the Riviera Maya. It is encompassed by Mayan archeological sites, tropical coves and a great number of cultural attractions. It is situated just 10 minutes from Cancun International Airport, 20 minutes away from Cancun's activity and 1 hour from the town of Playa del Carmen.

All Inclusive Plan: All meals in all of our restaurants, all drinks in bars and restaurants. Kayaks, snorkeling, sailing, windsurfing, water aerobics, fitness, jogging, beach volleyball, tennis, and billiards. Night shows. Gym.

Hotel facilities: *Beauty: Beauty Parlor, Massages, Spa. *Business: Business Center, Conference Room. *Entertainment: Disco. *Food/Beverage: Bar, Ice Machine, Restaurant. *Handicap: Elevators, Handicap Facilities. *Kids: n/a *Money: Money Exchange. *Outdoor: Beach, Jacuzzi, Pool. *Shopping: Gift Shop. *Sports: Fitness Center, Tennis Court. *Travel: Car Rental, Concierge, Travel Agency. *Other: Doctor, Laundry.

Room amenities: *General: Air conditioner, Balcony, Ceiling Fan, Connecting Rooms, Handicap Facilities (available), Jacuzzi, Non-Smoking Rooms (available). *Vanity: Bath Robe, Hair Dryer, Iron, Shower, Slippers, Vanity Mirror. *Dining: Minibar, Room Service. *Entertainment: Alarm Clock, Cable/Satellite TV, DVD, Living Room Area. *Communication: Data Port, Telephone, Voice Mail. *Security: Safety Box, Smoke Detectors, Sprinklers.

Note: Hotel amenities and facilities may change over time and without notice. Please confirm with the hotel before your arrival.

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Hotel Contact Information: Name: Excellence Riviera Cancun Destination: Puerto Morelos Location: beach Category: Rooms: 440 Floors: ?? Check-in time: ?? Check-out time: ?? Address: Carrettera Chetumal - Puerto Juarez Km.324, Puerto Morelos, Quintana Roo, Mexico, 77580 Phone: (998) 872-8500 Fax: (998) 872-8501 E-mail: info@secretsexcellence.com.mx Url: ?? Is the information incorrect? Please update it

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Contact us at: 1 877 402 2791 (Toll Free USA & Canada) info@cancunsmart.com
Calle 127 #198, Cancun, Quintana Roo, Mexico

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Guest Reviews:
4 comments found for this hotel
2 :: 2

Our six day stay at Secrets Excellence was --excellent--, the service, food, cleanliness, quality, ambiance was tops. This was by far, a first class resort.
Jane LaFuente, 
e-mail withheld, 
2005-12-29

I'm really sorry so many people got sick but what we experienced was completely unlike previous posters. The Secrets Excellence was wonderful and nobody, but nobody got sick. My stomach is very weak and I ate and drank everything. Never go sick at all. Talked to lots of people while there and everybody was fine. If there was a 10 star rating then this hotel would get it. We've been to so many AI's that is mind boggling and the Secrets is tops -- it is at the top.
Debbie Fornsworth Pratt, 
e-mail withheld, 
2005-06-20

This is a visually beautiful resort that has very poor management who do not accept responsibility when things go wrong. 8 out of 10 of our party became ill from the food or water or both. Management offered nothing in the way of compensation or adjustment. Most of our party missed at least 24 hours due to the stomach problem (you don’t want to hear the details). On the shuttle van back to the airport, we found another 6 people with the same illness. It's too bad, because if we had received better treatment, we would have thought better of the Secrets Excellence resort.
Frank G, 
e-mail withheld, 
2005-05-20

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City: Akumal Cancun Cozumel Holbox Isla Mujeres Playa del Carmen Puerto Aventuras Puerto Morelos Riviera Maya Soliman Bay Tankah Bay Tulum
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