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Hotel info:

Located at the quiet south end of the hotel zone, the Sun Palace Cancun spells elegance and comfort. This seafront property offers 237 rooms with either double or single whirlpool, ocean view, hair dryer, bathrobes, 3 a la carte restaurants, 24 hour room service, indoor/ outdoor pool, large Jacuzzi with waterfall, tennis court, fitness center, daily activity program and theme nights.

All inclusive features: Accommodations, Taxes and Gratuities, All meals and snacks, Domestic & imported beverages, Non-motorized water sports, Nightly entertainment, 1 tour for 3 to 4 night stays / 2 tours for 5 or more night stays. Choices are: Chichen-Itza, Tulum, Isla Mujeres, Cobá and Ek Balam. (Not applicable to Groups).

Restaurants / Bars:
Aurora. Open from 6:30 a.m. to 11:00 a.m. Dinner from 6:00 p.m. to 10:30 p.m. Perfect place to start your day with a buffet breakfast. International specialities during the evening.
Salvatore . Open from 6:00 p.m. to 10:30 p.m. Beautiful and romantic place to enjoy an Italian dinner with live music in an elegant ambience.
Zarabanda. Open from 11:30 a.m. to 5:00 p.m. Great buffet to be enjoyed while watching a wonderful view of the Caribbean Sea.
Lobby Bar . Open from 5:00 p.m. to 1:00 a.m. Nice place to enjoy your favorite tropical drink.
Pool Bar. Open from 11:30 a.m. to 5:00 p.m. Enjoy your favorite tropical drink next to the pool in a friendly atmosphere.

Hotel services: Concierge, Bell staff Service, Beauty Salon, Sauna and steam bath, Massages, Baby sitter, Shopping arcade, Travel Agency, Car Rental, Doctor on call 24 hours, Dry Cleaning & Laundry Service, Currency Exchange.

All inclusive golf package: you will have unlimited green fees, round trip transportation to and from hotel, snacks and beverages at the course and a shared golf cart.
Designed in a unique concept by legendary Jack Nicklaus to satisfy players in any level. The tee has 18 holes, par 72, 7,201 yards distance.
Also, the hotel has golf in Playacar, in Playa del Carmen, with 18 holes, par 72, in a distance of 7,202 yards.

Hotel facilities: *Beauty: Beauty Parlor, Massages, Spa. *Business: Internet. *Entertainment: n/a *Food/Beverage: Restaurant. *Handicap: Elevators. *Kids: n/a *Money: ATM, Money Exchange. *Outdoor: Beach, Jacuzzi, Pool. *Shopping: Boutique, Gift Shop, Jewelry. *Sports: Fitness Center, Golf, Tennis Court. *Travel: Car Rental, Concierge, Travel Agency. *Other: Doctor, Wedding Facilities.

Room amenities: *General: Air conditioner, Desk, Jacuzzi. *Vanity: Bath Robe, Hair Dryer, Iron, Ironing Board, Vanity Mirror. *Dining: Coffee Maker, Minibar, Purified Water, Room Service. *Entertainment: Alarm Clock, Cable/Satellite TV, Plasma TV. *Communication: Telephone. *Security: Safety Box.

Note: Hotel amenities and facilities may change over time and without notice. Please confirm with the hotel before your arrival.

Rates:

Hotel Contact Information: Name: Sun Palace Destination: Cancun Location: beach Category: Rooms: 237 Floors: ?? Check-in time: ?? Check-out time: ?? Address: Boulevard Kukulcan Km 20.5, Cancun, Quintana Roo, Mexico, 77500 Phone: (998) 891-4100 Fax: ?? E-mail: relpubsp@palaceresorts.com Url: www.palaceresorts.com/Resorts/SunPalace/ Is the information incorrect? Please update it

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Calle 127 #198, Cancun, Quintana Roo, Mexico

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Guest Reviews:
8 comments found for this hotel
7 :: 1

Man.. Sun Palace is awesome. The staff is really nice. I just came back (2005) and I will be back again. Don’t listen to comments that the staff is bad, and there is 2 elevators in floors 6 up. In fact you should stay in a high floor because there is no jacuzzi's on the low floors the higher the better. There’s room service at any time. Don’t miss the Hollywood show, it’s great. My sister even got a crush on William the benboy or whatever that’s called. It is great!
John, 
e-mail withheld, 
2005-08-15

Sun Palace is an all-inclusive resort. It is small compared to the other resorts in Cancun, giving it a bit more 'home-y' feeling. The staff is great and friendly and all is well until you complain about anything. They will listen and take notes, but no action. We reported a $20us rip-off attempt by a taxi (number 998) to the hotel service desk. They promised us a follow-up, but none came. We reported a problem to one of the managers (Taynia), with an activity booked with the tour operator in the hotel lobby (Chaza Travel). Again no help from the hotel to resolve the issue. If you go to this hotel, make sure you get a room on floor 5 or lower. The floors 6-8 are serviced by 1 elevator only! The same elevator services floors 0-5, but there are 2 more elevators for those floors. The 4th elevator is reserved for the hotel staff. Food is decent, but not outstanding. For a good meal head into town.
Frank, 
e-mail withheld, 
2005-07-17

Good hotel. Enjoyed my stay at the Sun Palace.
Chavez, 
e-mail withheld, 
2005-02-06

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